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FAQ

Q:How do I change or remove my student ID or full name?
A:Your user name and student ID can be changed it the account settings. You can get to the account settings by clicking on 'Account' on the very top right, in the white box by the 'UW Medicine' logo. If you want to remove your student id or full name, you can just set them to blank and click save.
Q:How do I change my password?
A:Your password can be changed it the account settings. You can get to the account settings by clicking on 'Account' on the very top right, in the white box by the 'UW Medicine' logo.
Q:Why won't my video play?
A:Make sure you have Adobe 6.0 or higher installed and have an updated browser. If it still doesn't work, try playing a video from some other website like espn to make sure videos work on your system.
Q:How can I register if I don't have a student ID number?
A:Your institution gives you the number or you leave it blank. If after leaving it blank the site insists you put in a student id, and you're sure that you don't have one, put in 0000 or contact your instructor. However you should have been given a student registration key which is needed to register.